Siti Qasrina Qistina Mohamad Jamil

During my internship as part of my Bachelor of Counselling Psychology programme, I applied Cognitive Behavioural Therapy (CBT) techniques learned throughout my studies to support clients in identifying and addressing unhelpful thoughts, emotions, and behaviours. This experience strengthened my communication, active listening, empathy, and problem-solving skills while working under professional supervision. In addition to my academic training, I bring eight years of experience as a cabin crew member, which enhanced my interpersonal skills, cultural sensitivity, crisis management abilities, and commitment to delivering high-quality service. These experiences have equipped me to communicate effectively, remain calm under pressure, and provide support to individuals from various backgrounds.